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Need a new computer, or parts? Click here.

Need help now? Can't wait for an appointment?

Remote Connection
Service

 

Easy to use. Just click the link below.

Start RCS




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Remote Connection Service

 

Download the Remote Support app from one of the servers below.

Signed up for a discounted contract? Click here for your persistent download.

 

1. Download Remote Support applet below.
2. Install/Run applet.

 


   
         
         
    Click here if you see an empty yellow box to the left.
(first attempt)
 
 

Continuing will allow a technician to remotely connect to your computer and view it as if they were at your computer.

 

 

 

 

 


Troubleshooting:
-Look for the icon on the Window's taskbar below, if you don't see any popups.
-Click "Allow" on any Java popups you may see.
-Click "Allow" or "Unblock" on any firewall Firewall popups you may see.