Start RCS
Need a new computer, or parts? Click here.

Need help now? Can't wait for an appointment?

Remote Connection


Easy to use. Just click the link below.

Start RCS

Want to see a demo?
Click here.

Real-time status:

Already used RCS?

Give some feedback.



Register for Derek's Help Desk email updates

When I buy, build, upgrade or repair a computer I find most of the hardware I use from the businesses below. You can find many types of electronics here, not just computers:

Personal favorites:


Once You Know, You Newegg


Crucial.comCrucial sells memory for just about any device you might have.

I like their memory selector tool because it is usually pretty accurate about what hardware your computer has and can identify what RAM/memory you have installed, what your computer can hold, and then make a recommendation for you.



The above vendors are where I purchase a majority of parts, but you can also try these vendors:

Velocity Micro Performance PCs





Mac Sale + FREE ShippingiMacDeals - FREE Shipping The New Mac mini

The New MacBook

The New MacBook Air

The New Mac Pro

New iPod touch 8GB, 32GB & 64GB New iPod classic, take-everything-everywhere New iPod nano - NOW shoots video. New iPod shuffle in five brilliant colors!





Need webhosting services?

derekshelpdesk.com is hosted by godaddy.com:








You're here to take care of your computer and keep it healthy, but what about yourself? Look here for a great, safe and easy way to improve your health.